Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tickledpink871@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tickledpink871@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tickledpink871@gmail.com.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tickledpink871@gmail.com , and follow the instructions provided.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tickledpink871@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tickledpink871@gmail.com.

退貨與退款政策

● 物品必須在收到後 14 天內寄回
● 物品必須完好無損
● 物品必須附有所有標籤並使用原包裝

**任何退貨費用將由您自費，除非是産品品質問題。

得知您收到了有缺陷的產品，我們深感遺憾。在購買後 14 天內發送電子郵件至
{tickledpink871@gmail.com}，並附上故障產品的圖片，我們將與您聯繫以解決問題。

我們會盡快處理您的退貨，在收到退還的商品退還後，我們會在1-3個工作天內處理您
的退款。如果您在退回商品 3天后仍未獲得退款，請通過 email 與我們聯繫，並提供
退貨收據中的郵資信息證明，我們將對此進行進一步調查。

當我們收到您的退貨件，您將收到確認通知。當安排退款後，您還會收
到電郵退款確認通知。請注意，付款可能需要 3-5 個工作日才能顯示在您的帳戶中，
具體取決於發卡機構。

Returns Policy

● Items must be returned within 14 days of receipt
● Items must be undamaged
● Items must have all tags attached and be in original packaging

**Any returns costs will be at your own expense, unless there is a quality issue, as sellers' agreed.

Quality Issue
We are sorry to hear you have received a faulty product. Please contact our
customer service team an email within 14 days of purchase at {tickledpink871@gmail.com}, with images of the faulty product and we will be in touch to resolve the issue.

Return Process Time
We aim to process your return as soon as possible, but on occasions it may take up
to 1-3 days for your refund to be processed after you have returned your item(s) to
us. If you have not been refunded after 14 days of returning the item(s), please
contact us at email with the proof of postage information from your return carrier. 

Track the Return Status
We will contact you as soon as your return has been received by our warehouse team. You will be informed when your refund has been processed. Please note it can take 3-5 working days, depends on your card issuers/ bank.